Agent Support System
Introduction
At Pharo Logistics Inc, our freight agents are not just salespeople—they’re partners. We’ve built an agent support system that gives you everything you need to grow, earn, and thrive in the competitive world of freight brokerage.
Whether you’re a solo agent or running a small team, we provide real support—not just promises.
What We Provide
🧾 Back Office Support
• Invoicing, billing, and collections
• Shipper credit checks and carrier vetting
• Document handling (rate confirmations, PODs, BOLs)
• FMCSA and DOT compliance oversight
📊 Tools & Tech Access
• Load boards (DAT, Truckstop, etc.)
• Real-time TMS access
• Rate tools, mileage calculators, and digital BOL systems
• Document archive portal
💬 Dedicated Agent Support Line
• One-on-one onboarding
• Assigned success coordinator
• Phone, email, and chat support available during business hours
• Zoom training sessions upon request
Agent Resource Portal
Every agent receives access to our private Agent Resource Portal, which includes:
- Standardized contracts & agreements
- Rate negotiation templates
- Load entry forms & SOPs
- Sales scripts and customer onboarding tools
- Carrier setup forms
All updated regularly to keep your operation running like a professional logistics firm.
Commission Tracking & Weekly Payouts
You’ll never be left in the dark about what you earned.
We provide:
- Live commission dashboards
- Transparent rate confirmation visibility
- Weekly ACH payouts with itemized breakdowns
- Optional bonus structure for volume-based performance
Training &
Development
We don’t just give you a portal—we help you use it. Our optional training includes:
- Government freight basics
- Quoting & rate negotiation
- How to close shippers
- Carrier compliance & risk management
- TMS training and load board best practices
Agent Success Stories
"Within 90 days, I doubled my book of business because I had time to focus on selling. Pharo handled the paperwork."
"They helped me shift into government loads and supported me through the entire onboarding process. Now I"
